Tailored IT solutions for YOUR business — since 2005
Managed Services

Your IT department, without the department

For companies without internal IT staff, OST becomes the whole stack: helpdesk your team can call, infrastructure we monitor around the clock, and an advisor who plans ahead so you don't have to.
What We Handle

Everything between your people and their technology

01

Helpdesk and Support

When something breaks, your team calls and reaches an engineer who knows your environment — not a ticket queue in another time zone.

02

Monitoring & Maintenance

We watch your servers, network, and backups continuously and fix problems before they become outages.

03

Infrastructure Management

Fully managed on-premises, hosted private cloud, or AWS — patched, backed up, documented, and current.

04

Microsoft 365 Administration

Licensing, user changes, security policies, and mailbox management handled end to end.

05

Backup & Recovery

Tested, verified backups with recovery objectives that match what your business actually needs.

06

Technology Planning

A standing advisor relationship: budget forecasting, refresh planning, and honest guidance on what to buy — and what to skip.

Who It's For

Built for businesses typically under 500 employees

The big managed service providers optimize for volume. We optimize for knowing your business. Our managed services customers are companies where IT matters but doesn't warrant a full internal team — construction firms coordinating job sites, medical practices with compliance obligations, banks and credit unions that need reliability without headcount, and schools stretching every budget dollar.

If you have a mature internal IT team, we play a different role: procurement muscle, escalation depth, and project capacity when your team needs another set of experienced hands. *(See Hardware & Procurement.)*

Find out what managed IT should cost

A 30-minute conversation and we'll give you a straight answer — including whether you actually need everything you're paying for today.

Get a Straight Answer